Return & Exchange Policy
We accept return or exchange only in case of a damaged or defective product.
Important Condition
Customers must record an unboxing video while opening the package. This video is mandatory to claim a return or exchange in case the product is found damaged. Without an unboxing video, we will not be able to process a return or exchange request.
How to Raise a Return/Exchange Request
- Record a clear unboxing video showing the sealed package being opened.
- If the product is damaged, message us on WhatsApp at +91 99933 30201 with your order details and the video.
- Our team will verify and confirm your return or exchange within 24–48 hours.
Note: We do not accept returns or exchanges for reasons like size mismatch, change of mind, or preference — only genuine damage/defect cases, verified through the unboxing video.